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BPO Human Capital Management - Benefits

BPO Services Activities and Automation Opportunities
Open Enrollment Process Provide guidance to complete benefits open enrollment process leveraging self service annually, for new hires and life event changes.  TITAN will initiate, open, and close the enrollment process and provide carrier management and payroll feeds.
Flexible Spending Accounts (FSA) Administration Leverage FSA Prepaid Cards which provide the convenience of point-of-service transaction processing while reducing the need for paper claim forms to automate adjudication.
Carrier Enrollment Services Reduce the number of employee issues arising from inaccurate enrollment and eliminate overpayment to insurance carriers with a comprehensive, fast, and efficient way to manage multiple benefit health plans.
COBRA Administration Ensure up-to-date COBRA regulatory compliance correspondence and reporting which reduces process complexity. Participants are provided with self-service options including on-line premium payment, resulting in increased efficiencies.
Benefit Fulfillment Manage the creation and production of benefit materials for you, allowing your company to focus on strategic initiatives.





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