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Most software vendors offer standard web and
class-room based training for their clients. This is a great introduction and
overview for system administrators. However, once your administrators begin
designing and building an application for your company, they come to realize
that they need additional hands on expertise to tap into.
Pinnacle can help you. We have consultants that have
spent years implementing analytic applications. We accompany your system
administrators and provide them with hands-on training that only field consultants with years
of experience can provide. This can take the form of one on one mentoring,
whereby we work with your administrators on your terms. If you'd like to keep
costs to a minimum, we can have an initial consultation with your admin and
schedule regular follow-ups. This can take place in the form of on-site visits,
scheduled conference calls, or web based consulting.
When getting ready for rollout, end user training is most effective if
customized to your application. Generic training often confuses users
because they are trained on standard courseware materials, and not the
application they will be using. They also may learn functions/features
that are unneeded and don't provide the best value for your time.
Pinnacle's consultants work with your team to customize training
for your end users. The benefit is that they are trained on the application that they
are expected to use and doing only the relevant functions/features that they need
to learn. Your users will not have to translate and apply what they learned in
standard training classes - dramatically increasing the key elements to learning -
recognition, memorization and application.
The result: less time to train, lower training costs, empowered staff.
Once the end user and admin training sessions have been compiled,
let us port this to the web for you. Imagine any new employee or user of your application
only needing to go to your intranet for all of their application training needs!
Pinnacle Training is designed for user learning and project transition. As a result, we can not issue accreditation or CPE credits.
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